Contact
WeightPlay is operated by WeightStudio.
For platform questions, game feedback, privacy questions, business inquiries, or content concerns, please contact WeightStudio through the official social channels below.
Parent, Safety, and Advertising Questions
Parents and visitors may also use these channels to report privacy concerns, child-safety concerns, broken game content, confusing labels, or future advertising placements that seem too close to gameplay controls or rewards.
- Facebook: WeightStudio Facebook
- Instagram: videoanimal.super
How to report a game problem
For a broken route, missing translation, control problem, or incorrect Guide detail, please include the game title, the language route, the device or viewport size, and the steps that reproduce the problem. A short screen recording or screenshot can help with layout and visual reports. Please do not include passwords, payment details, or a child’s personal information.
Useful reports help us separate a game rule question from a loading, accessibility, localization, or responsive-layout issue. If the problem only appears after a particular stage, Result screen, retry, or language switch, please mention that transition.
What to expect
WeightStudio reviews reports about WeightPlay’s public games, guides, trust pages, privacy, family safety, and advertising boundaries. Public channels are the available contact route; please do not post private personal information in a public comment. A report may be used to reproduce and correct a site or game issue, but a response time or individual fix cannot be guaranteed.
繁體中文
WeightPlay 由 WeightStudio 營運。如果你有平台問題、遊戲建議、隱私疑問、商務合作或內容相關問題,可以透過上方 Facebook 或 Instagram 聯絡我們。
家長與訪客也可以回報隱私疑慮、兒童安全疑慮、遊戲內容錯誤、標示不清,或未來廣告位置太接近遊戲操作與獎勵的問題。
如何回報遊戲問題
如果遇到頁面失效、翻譯遺漏、操作問題或 Guide 內容不正確,請提供遊戲名稱、語系路徑、裝置或視窗大小,以及可以重現問題的操作步驟。版面或視覺問題若能附上截圖或短片,會更容易判斷。請不要提供密碼、付款資料或兒童個人資料。
如果問題只在特定關卡、Result 結果畫面、重試流程或切換語言後出現,也請一併說明,這能幫助我們區分玩法疑問、載入問題、無障礙問題、語系問題與響應式版面問題。
聯絡後的處理方式
WeightStudio 會查看與 WeightPlay 公開遊戲、Guide、信任頁、隱私、家庭安全及廣告界線相關的回報。公開社群是目前可用的聯絡方式,請不要在公開留言中張貼私人資料。我們可能使用回報內容重現並修正網站或遊戲問題,但無法保證回覆時間或每一項個別修正。